A small business owner reviewing a follow-up message at his desk
GOOD CONVERSATIONS DESERVE A NEXT STEP.

Lead follow-up.Keep the conversation going.

Don’t let a promising inquiry disappear into a busy day. Build a thoughtful follow-up workflow around the customers who want to hear from you.

Let’s find your agent
Organize new customer inquiriesDefine respectful follow-up timingHand qualified opportunities to your team
HEAR THE CONVERSATION

An interested visitor gets a timely next step.

Listen to a fictional lead follow-up conversation, with the request and next step kept clear.

Female agent · Illustrative sample call
0:00 / 0:17
Read the call transcript

AgentThanks for requesting a solar consultation and agreeing to be contacted. Is now a good time for a few questions?

CallerYes, we're looking into solar for our home.

AgentAre you the property owner, and which area is the home in?

CallerYes, we own it. We'd like the team to explain our options.

A CLOSER LOOK

Keep good opportunities from going quiet.

Respond while the inquiry is fresh, reconnect at sensible moments and bring your team a clearer next step.

Solar

An interested visitor gets a timely next step.

Start with a permissioned web inquiry, gather useful qualification details and prepare a consultation request. No invented savings or installation promises.

Explore this for your business

Solar

AI Chat Agent · Online

DEMO
ILLUSTRATIVE CONVERSATION
Agent: Thanks for requesting a solar consultation and agreeing to be contacted. Is now a good time for a few questions?
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THE EVERYDAY, HANDLED

A new inquiry comes in. Then the day gets away.

Shape a workflow that collects the details, flags the next step, and supports follow-ups using your approved channels. Your team stays in charge of what’s sent and when.

01

Capture the opportunity

New web leads get a call or text from your AI within 5 minutes, while they’re still interested, and the lead syncs to HubSpot, Zoho, GoHighLevel or Salesforce.

02

Agree on the next step

Open quotes and estimates get timely follow-ups, and no-shows or cancellations are offered a new time to rebook.

03

Keep your team informed

After each job or visit, happy customers get a Google review request, and qualified opportunities land with your team via on-call rotation.

CONFIDENT BEFORE LAUNCH

Your way of working.
Built into the setup.

Start with the real questions your customers ask. Agree on the answers, connections and handoffs before your agent goes live.

See the setup process
  1. 01

    Choose permissioned sources

    Review where leads originate and how consent is recorded. Define eligible contacts, channel preferences and exclusions.

  2. 02

    Agree on timing and stop rules

    Approve the sequence, contact windows, attempt limits and opt-out behavior. Avoid repeated contact after a stop request.

  3. 03

    Verify the team handoff

    Check CRM compatibility, field mapping and opportunity routing. Test replies, cancellations and stop requests before activation.

PRACTICAL QUESTIONS. CLEAR ANSWERS.

Lead Follow-up FAQs.

What to expect, what you control and where your team stays involved.

Talk through your needs
Will it contact people without permission?

Follow-up workflows should only use approved contacts and consented channels. We define consent, timing, and stop rules together; channel availability is confirmed during discovery.

Will it cold-call purchased lists?

This product is positioned around permissioned inquiries and approved customer follow-ups, not unsolicited contact with purchased lists. Your business must establish appropriate consent and comply with applicable calling and messaging rules.

Can we control how often it follows up?

Yes. Timing, contact windows, attempt limits, approved channels and stop rules are agreed during setup. The workflow should respect customer preferences and avoid continuing after an opt-out.

Can it change a quote or negotiate a discount?

Only your explicitly approved information can be shared. The default is to collect feedback and hand pricing changes, revised scope or negotiation to your team, not make a new commercial commitment.

Which plans and CRMs support follow-up?

Lead follow-up is included in Complete and Enterprise. Published CRM options are HubSpot, Zoho, GoHighLevel and Salesforce. Your account and workflow compatibility are confirmed before connection.

YOUR NEXT CHAPTER STARTS WITH A CONVERSATION

Less busywork. More business.

Let’s find the right agent for your team.

Meet your new agent