New service inquiries
Identify the service a customer needs and collect property details, so your team can decide the right next step before calling back.

Help every customer feel taken care of before your team arrives. Bring inquiries, service details, and appointment requests into one smoother flow.
Let’s find your agentFrom a new inquiry to a returning customer, shape each conversation around the way your home services team works.
Identify the service a customer needs and collect property details, so your team can decide the right next step before calling back.
Check the service location against your approved areas and explain any location restrictions without guessing whether a crew can attend.
Gather a short description of the work and desired timing. Your team keeps control of inspections, pricing and commitments.
Capture interest in regular service and explain approved plan information, while keeping scheduling and availability tied to your actual business rules.
Separate a new job from a question about an existing visit. Send access updates or callback requests to the responsible team.
Help browsing customers understand your approved service list and turn a question into a contact request rather than another abandoned form.
Your customers want reliable answers. Your team needs useful details. An agent can bridge that gap with conversations tailored to what your business actually offers.
Meet your AI receptionistAI Chat Agent · Online
Listen to a fictional home services conversation, with the request and next step kept clear.
AgentThanks for calling our home services team. I'm your virtual assistant. How can I help today?
CallerDo you service my neighborhood? I’m looking for an appointment.
AgentLet’s check your location against the service area. What’s your postal code?
CallerIt's a house near your office. A weekday appointment would work best.
AgentThank you. I can pass your request to the team. What name and preferred contact details should I include?
CallerMy name is Alex. Please ask the team to call me back at this number.
AgentOf course, Alex. I have noted your request and callback preference. The team will review the details and confirm the next step.
A useful handoff starts with the questions you approve, not a one-size-fits-all script.
Offer your approved booking route, arrange a callback or direct the person to your secure process. Appointments are only confirmed when your connected availability and permissions allow it.
A service request organized by location and job type, with enough context for your office to confirm coverage, availability and scope.
Coverage, services, and appointments are based on the rules you approve. No guesswork and no promises your team hasn’t authorized.
Start where your home services team needs support. Add booking and follow-up workflows as your setup allows.
Answer the call. Capture the details. Keep it human.
Explore productTurn a good conversation into a clear appointment.
Explore productA thoughtful next step for every promising inquiry.
Explore productAnswer website questions. Capture leads. Keep it personal.
Explore productChoose the coverage that fits your team.
Compare plansWe shape the agent around your services, language and team, then review the details together before launch.
See how setup worksReview the service list, hours, approved prices and the questions the agent should ask. Decide what should never be collected or answered.
Review your phone, website and scheduling tools. Agree on supported connections, verification steps and what requires a person's approval.
Walk through common home services inquiries, tricky questions and handoffs together. Adjust the wording and rules before the agent goes live.
The practical details behind a better first response.
Talk through your needsYes. We build separate questions and handoff rules for the services you actually offer, so a routine visit and a project quote do not follow the same script.
It can use an approved service-area list or supported connection. If the location is uncertain, it asks your team rather than promising coverage.
Only information confirmed by your approved policies or connected systems can be shared. Estimates and attendance promises stay with your team.
Yes. Your phone and chat agents can be shaped around the same approved home services services and boundaries, with channel-appropriate wording. Website chat availability depends on your selected plan or add-on.
It should say so and follow the callback or escalation path you approve. Your team decides who receives the inquiry, what context is included and how sensitive information is handled. It does not make up an answer.
Let’s find the right agent for your team.
Meet your new agent