01
New-patient inquiries
Share approved registration information and gather a reception callback request, giving prospective patients a calm administrative starting point.
BUILT FOR DENTAL
AI for dental practices.A reassuring first hello.
Give appointment inquiries, office questions, and callback requests a calm first response while your practice focuses on patient care.
Let’s find your agentNew patient inquiriesAppointment coordinationOffice information and callbacks
THE INQUIRIES YOU ACTUALLY GET
Built for the day-to-day.
Not just the first hello.
From a new inquiry to a returning customer, shape each conversation around the way your dental team works.
02
Routine appointments
Collect the requested appointment type and preferred times. Booking follows your practice's scheduling permissions and confirmed availability.
03
Rescheduling requests
Capture an existing patient's appointment change and route it to reception, with identity checks and record access handled through approved systems.
04
Office questions
Explain approved hours, location, parking and visit preparation instructions, without substituting general information for individual clinical guidance.
05
Payment-process inquiries
Share your approved payment and administrative policy information. Benefits eligibility and treatment costs require staff confirmation when they are patient-specific.
06
Clinical handoffs
Route symptom, treatment and urgent-care questions using clinician-approved instructions. Never diagnose, recommend treatment or independently triage a patient.
A FAMILIAR QUESTION. A BETTER FIRST RESPONSE.
Keep care personal. Keep the front desk moving.
Share approved office information and help coordinate appointment requests. New and returning patients get a clear administrative next step without sharing detailed health histories in general intake.
Meet your AI receptionistDental
AI Chat Agent · Online
ILLUSTRATIVE CONVERSATION
Powered by All Things Agent
HEAR THE CONVERSATION
Care starts with hello.
A new patient finds a cleaning appointment without the front desk having to put anyone on hold.
Female agent · Illustrative sample call
0:00 / 0:46
Read the call transcript
AgentHello, you've reached Oakwood Dental. I'm Mia, the virtual receptionist. What can I help you with?
CallerI'd like to book a cleaning. I haven't been to your practice before.
AgentWe'd be happy to welcome you. Are you looking for a routine cleaning, or is there something urgent you'd like our team to know about?
CallerJust a routine cleaning. Do you have anything after work?
AgentThere's a new-patient appointment on Thursday at five thirty. How does that sound?
CallerThat works. Do you take my insurance?
AgentOur team can check your specific plan before your visit. I can add that request, but I can't confirm coverage on this call.
CallerOkay, thanks. My name is Taylor Reed.
AgentThanks, Taylor. I've reserved Thursday at five thirty and noted your insurance question. Our team will follow up with the new-patient details.
LESS REPETITION. BETTER CONTEXT.
The right details.
To the right people.
A useful handoff starts with the questions you approve, not a one-size-fits-all script.
A little context goes a long way.
- New or returning patient
- Administrative appointment type
- Preferred contact method and times
- Reception callback request, without health history
Make the next step clear.
Offer your approved booking route, arrange a callback or direct the person to your secure process. Appointments are only confirmed when your connected availability and permissions allow it.
Ready for your team.
Reception receives an administrative request with minimal details. Clinical questions go to qualified staff, and sensitive records remain in approved practice systems.
YOUR EXPERTISE STAYS HUMAN
Helpful boundaries. Clear handoffs.
No diagnosis, treatment advice, or clinical triage. Urgent symptoms follow clinician-approved emergency instructions. Patient data handling and any compliance requirements must be reviewed before setup.
PHONE. WEBSITE. NEXT STEP.
One business.
More ways to be helpful.
Start where your dental team needs support. Add booking and follow-up workflows as your setup allows.
AI Receptionist
Answer the call. Capture the details. Keep it human.
Explore productAppointment Booking
Turn a good conversation into a clear appointment.
Explore productLead Follow-up
A thoughtful next step for every promising inquiry.
Explore productAI Chat Agent
Answer website questions. Capture leads. Keep it personal.
Explore productChoose the coverage that fits your team.
Compare plansYOUR BUSINESS RULES, FIRST
Make it yours.
Before it answers.
We shape the agent around your services, language and team, then review the details together before launch.
See how setup works- 01
Agree on the information
Review the service list, hours, approved prices and the questions the agent should ask. Decide what should never be collected or answered.
- 02
Confirm your connections
Review your phone, website and scheduling tools. Agree on supported connections, verification steps and what requires a person's approval.
- 03
Test the real situations
Walk through common dental inquiries, tricky questions and handoffs together. Adjust the wording and rules before the agent goes live.
GOOD QUESTIONS. SPECIFIC ANSWERS.
Dental FAQs.
The practical details behind a better first response.
Talk through your needsCan it handle new-patient registration?
It can explain your approved process and collect a reception callback request. Detailed health history and patient records belong in your authorized intake system.
What happens when a patient describes pain?
The agent follows clinician-approved instructions and routes the request to staff. It does not diagnose, recommend care or independently decide urgency.
Can it access patient records or insurance benefits?
Not through general intake. Any access requires approved verification, supported secure connections and a privacy review before deployment.
Can the same information be used on phone and website chat?
Yes. Your phone and chat agents can be shaped around the same approved dental services and boundaries, with channel-appropriate wording. Website chat availability depends on your selected plan or add-on.
What happens when the agent cannot answer?
It should say so and follow the callback or escalation path you approve. Your team decides who receives the inquiry, what context is included and how sensitive information is handled. It does not make up an answer.
YOUR NEXT CHAPTER STARTS WITH A CONVERSATION
Less busywork. More business.
Let’s find the right agent for your team.
Meet your new agent