A welcome in your tone
Agree on the greeting and conversational style so the agent feels consistent with the rest of your business.
A HELPFUL HELLO. RIGHT ON YOUR WEBSITE.
AI chat agent.Turn visits into conversations.
Give website visitors a helpful answer while your team gets on with the day. A chat agent that knows your services, captures inquiries, and guides customers to the next step, in your business’s tone.
Let’s find your agentAnswer questions using approved business informationCapture visitor details and inquiry needsGuide booking requests and human handoffs
A CONVERSATION THAT GOES SOMEWHERE
From a quick question.
To a booked appointment.
A busy salon. A visitor with a free afternoon. A helpful answer, without pulling anyone away from their chair.
- Questions answeredFind the right service, right away.
- Next step sortedA time chosen. Details captured.
Illustrative salon conversation
salon.example
Your salon
AI Chat Agent · Online
TODAY
Your next good hair day starts here.Powered by All Things Agent
A CLOSER LOOK
Give visitors a reason to stay in the conversation.
Turn website questions into useful answers, booking requests and handoffs, without leaving your team tied to a chat window.
Home services
Answer the question that comes before the inquiry.
Use approved coverage and service information so visitors can find out whether your business fits their needs. Unknown details become a handoff, not a confident guess.
Explore this for your businessHome services
AI Chat Agent · Online
ILLUSTRATIVE CONVERSATION
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SHAPED AROUND YOUR BUSINESS
More than a reply.
A useful next step.
Your information, your workflow and your boundaries. The details that make an agent a helpful part of your team.
Approved business knowledge
Answer from your FAQs, services, hours and pricing. Unknown or specialist questions are passed to your team.
Relevant visitor intake
Collect preferred contact details and the inquiry context you actually need, without asking for unnecessary sensitive information.
A clearer route to booking
Guide visitors through your configured appointment workflow. Confirmation depends on the connected availability and permissions.
Context for your people
Define what the team receives when a chat needs a person, where it goes and which requests should be escalated.
Phone and chat consistency
Shape both agents around the same approved business information, with wording appropriate to each channel.
THE EVERYDAY, HANDLED
A visitor has a question. Your team is busy.
Your chat agent welcomes them, answers from the information you approve, and gathers the details your team needs. An uncertain answer or specialist request goes to a person, not a guess.
Welcome the visitor
A website visitor opens your chat widget and gets a welcome shaped around your brand. Your agent is available outside your team’s business hours, too.
Find the useful answer
It answers questions from your approved FAQs, services, hours and pricing, then collects relevant inquiry details using the intake rules you choose.
Make the next step clear
It guides appointment requests through your configured booking workflow or gathers a clear handoff for your team. Website compatibility and connections are confirmed before launch.
WHAT'S INCLUDED
The coverage you need.
Available on: Connected, Complete and Enterprise. Reception with the $49/month website chat add-on. See pricing
- AI chat widget on your website
- 24/7 responses to common business questions
- Your approved services, hours, FAQs and pricing
- Visitor contact and inquiry detail capture
- Business-specific tone and intake questions
- Booking guidance using your configured workflow
- Clear handoff boundaries for requests needing a person
- Website installation and setup review
CONFIDENT BEFORE LAUNCH
Your way of working.
Built into the setup.
Start with the real questions your customers ask. Agree on the answers, connections and handoffs before your agent goes live.
See the setup process- 01
Review your website
Confirm compatibility and the installation approach for your existing site. Agree on where the chat should appear.
- 02
Approve answers and intake
Review FAQs, tone, visitor questions and sensitive-topic boundaries. Define how unanswered requests reach a person.
- 03
Test a complete conversation
Try common questions, booking requests and out-of-scope messages. Confirm contact capture and the handoff before launch.
PRACTICAL QUESTIONS. CLEAR ANSWERS.
AI Chat Agent FAQs.
What to expect, what you control and where your team stays involved.
Talk through your needsDoes it know everything about my business?
It works from the business information and boundaries we agree with you, including services, hours, FAQs and approved pricing. If a question falls outside that scope, it gathers the request for your team rather than inventing an answer. Clinical, legal and financial advice stays with qualified people.
Can it work on our current website?
The agent is intended for your existing website, not a mandatory redesign. We review the site's platform, installation access and compatibility before confirming how it will be added. We do not promise an installation time before that review.
Does it browse the internet to answer visitors?
The intended setup uses the business information you approve, not unrestricted web answers. Services, hours, FAQs and approved pricing form the brief. When that information is insufficient, the agent should acknowledge the limit and follow your handoff process.
Can it access orders or take payments?
That is not implied by the standard website chat description. Account-specific data, payments and external system actions require a separate compatibility and security review. Visitors should not enter card details or unnecessary sensitive information in chat.
Which plans include website chat?
AI Chat Agent is included in Connected, Complete and Enterprise. Reception can add the website chat widget for $49 per month. The pricing page contains the published rates and usage details.
KEEP THE CONVERSATION CONNECTED
A little more support.
Where it matters next.
YOUR NEXT CHAPTER STARTS WITH A CONVERSATION
Less busywork. More business.
Let’s find the right agent for your team.
Meet your new agent