Residential service intake
Gather the property location and a non-technical description of the request. Keep your electricians focused while routine inquiries reach the right person.

Give service calls and project inquiries a thoughtful first response while your electricians focus on the work in front of them.
Let’s find your agentFrom a new inquiry to a returning customer, shape each conversation around the way your electrical team works.
Gather the property location and a non-technical description of the request. Keep your electricians focused while routine inquiries reach the right person.
Collect the type of space, desired installation and project timing. Arrange an estimate conversation rather than proposing wiring or equipment choices.
Record the customer's project goal and property type. Technical assessment, permits and suitability remain with qualified electricians.
Capture the business location, broad scope and site contact, so commercial work can go to the appropriate estimator.
Gather preferred times and access notes using your service rules. Confirm visits only through scheduling options you have authorized.
Apply your approved emergency instructions and escalation criteria. The agent never troubleshoots wiring or decides that a site is safe.
Gather project scope, property details, and customer availability without interrupting your team at every ring. The right information makes the next conversation easier.
Meet your AI receptionistAI Chat Agent · Online
Listen to a fictional electrical conversation, with the request and next step kept clear.
AgentThanks for calling our electrical team. I'm your virtual assistant. How can I help today?
CallerI’d like to get a quote for installing new lighting.
AgentI’d be happy to gather a few details for the team. Is this for a home or a commercial property?
CallerIt's for our home. We're updating the kitchen next month.
AgentThank you. I can pass your request to the team. What name and preferred contact details should I include?
CallerMy name is Alex. Please ask the team to call me back at this number.
AgentOf course, Alex. I have noted your request and callback preference. The team will review the details and confirm the next step.
A useful handoff starts with the questions you approve, not a one-size-fits-all script.
Offer your approved booking route, arrange a callback or direct the person to your secure process. Appointments are only confirmed when your connected availability and permissions allow it.
A project brief for the right electrician or estimator, with safety-sensitive requests following your approved escalation instructions.
Safety-sensitive calls follow your team’s handoff rules. The agent does not provide electrical troubleshooting or safety assessments.
Start where your electrical team needs support. Add booking and follow-up workflows as your setup allows.
Answer the call. Capture the details. Keep it human.
Explore productTurn a good conversation into a clear appointment.
Explore productA thoughtful next step for every promising inquiry.
Explore productAnswer website questions. Capture leads. Keep it personal.
Explore productChoose the coverage that fits your team.
Compare plansWe shape the agent around your services, language and team, then review the details together before launch.
See how setup worksReview the service list, hours, approved prices and the questions the agent should ask. Decide what should never be collected or answered.
Review your phone, website and scheduling tools. Agree on supported connections, verification steps and what requires a person's approval.
Walk through common electrical inquiries, tricky questions and handoffs together. Adjust the wording and rules before the agent goes live.
The practical details behind a better first response.
Talk through your needsNo. Intake stays administrative. Technical troubleshooting, safety assessments and repair instructions belong with your qualified team.
Yes. It can capture the property type, broad project scope, site contact and timing, then route the inquiry to your commercial estimator.
It can share general information you approve, but site-specific requirements and compliance decisions must be confirmed by your electricians.
Yes. Your phone and chat agents can be shaped around the same approved electrical services and boundaries, with channel-appropriate wording. Website chat availability depends on your selected plan or add-on.
It should say so and follow the callback or escalation path you approve. Your team decides who receives the inquiry, what context is included and how sensitive information is handled. It does not make up an answer.
Let’s find the right agent for your team.
Meet your new agent