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Stylist consulting a client in a bright salon
BUILT FOR SALONS & SPAS

AI for salons & spas.Care starts before the chair.

A warm welcome for service questions, appointment requests, and returning guests. Let your team stay present with the person in front of them.

Let’s find your agent
Service and treatment inquiriesAppointment requestsRescheduling handoffs
THE INQUIRIES YOU ACTUALLY GET

Built for the day-to-day.
Not just the first hello.

From a new inquiry to a returning customer, shape each conversation around the way your salons & spas team works.

01

Service-menu questions

Explain the services, durations and published prices you approve, helping guests choose the right type of appointment request before booking.

02

New appointments

Collect the requested service, preferred practitioner and available days. Use your approved booking process or send a request to reception.

03

Color consultations

Separate a consultation from a full treatment booking, so your stylists can assess the guest's goals before confirming the service.

04

Rescheduling

Gather an existing guest's change request and explain your approved cancellation policy. Appointment changes follow the permissions you set.

05

Gift and package inquiries

Share approved gift-card or package information and route purchase questions to the right process, without collecting payment card details in chat.

06

Practitioner handoffs

Pass allergy, treatment suitability or specialist questions to your staff. Keep a warm guest experience without replacing a personal consultation.

A FAMILIAR QUESTION. A BETTER FIRST RESPONSE.

A ringing phone shouldn’t interrupt a little self-care.

Shape conversations around your service menu, appointment lengths, and preferred practitioners. Capture the right details before your team confirms the next visit.

Meet your AI receptionist

Salons & Spas

AI Chat Agent · Online

DEMO
ILLUSTRATIVE CONVERSATION
Customer: I’d like to book a haircut and color consultation.
Powered by All Things Agent
HEAR THE CONVERSATION

A little time for yourself.

Service preferences, stylist availability, and a convenient time, all handled in one friendly call.

Female agent · Illustrative sample call
0:00 / 0:51
Read the call transcript

AgentHi, you've reached Willow Salon. I'm Mia, your virtual receptionist. What would you like to book?

CallerA cut and blow-dry, please. Is Sam available on Friday?

AgentLet me take a look. Sam has an opening at three thirty on Friday. Is this your first visit with us?

CallerYes, it is. My hair's quite long. Will that be enough time?

AgentI'll select the long-hair service so we allow the right amount of time. Three thirty is still available for that.

CallerGreat. Could I talk about a colour change while I'm there?

AgentCertainly. I'll note that you'd like a colour consultation. Sam can discuss options with you; we won't add a colour service without confirming it first.

CallerPerfect. It's Casey Parker.

AgentLovely, Casey. You're booked with Sam on Friday at three thirty for a cut and blow-dry, with a note about the colour consultation. We look forward to seeing you.

YOUR EXPERTISE STAYS HUMAN

Helpful boundaries. Clear handoffs.

Your approved availability and cancellation policies guide the conversation. Treatment suitability and medical or allergy questions go to qualified staff.

PHONE. WEBSITE. NEXT STEP.

One business.
More ways to be helpful.

Start where your salons & spas team needs support. Add booking and follow-up workflows as your setup allows.

AI Receptionist

Answer the call. Capture the details. Keep it human.

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Appointment Booking

Turn a good conversation into a clear appointment.

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Lead Follow-up

A thoughtful next step for every promising inquiry.

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AI Chat Agent

Answer website questions. Capture leads. Keep it personal.

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Choose the coverage that fits your team.

Compare plans
YOUR BUSINESS RULES, FIRST

Make it yours.
Before it answers.

We shape the agent around your services, language and team, then review the details together before launch.

See how setup works
  1. 01

    Agree on the information

    Review the service list, hours, approved prices and the questions the agent should ask. Decide what should never be collected or answered.

  2. 02

    Confirm your connections

    Review your phone, website and scheduling tools. Agree on supported connections, verification steps and what requires a person's approval.

  3. 03

    Test the real situations

    Walk through common salons & spas inquiries, tricky questions and handoffs together. Adjust the wording and rules before the agent goes live.

GOOD QUESTIONS. SPECIFIC ANSWERS.

Salons & Spas FAQs.

The practical details behind a better first response.

Talk through your needs
Can it book with a specific stylist or practitioner?

Yes, if your approved scheduling setup supports it. Otherwise it records the preference and requests confirmation from reception rather than guessing availability.

Can it explain cancellation or deposit policies?

It can repeat the policy you approve. Changes, exceptions and payment handling follow your authorized process and stay within the permissions you set.

Will it recommend a treatment for an allergy or skin concern?

No. Suitability, allergy and medical questions are handed to qualified staff. The agent does not provide treatment advice.

Can the same information be used on phone and website chat?

Yes. Your phone and chat agents can be shaped around the same approved salons & spas services and boundaries, with channel-appropriate wording. Website chat availability depends on your selected plan or add-on.

What happens when the agent cannot answer?

It should say so and follow the callback or escalation path you approve. Your team decides who receives the inquiry, what context is included and how sensitive information is handled. It does not make up an answer.

YOUR NEXT CHAPTER STARTS WITH A CONVERSATION

Less busywork. More business.

Let’s find the right agent for your team.

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